There is
no such thing as a perfect business or a perfect person, or things.
As human beings, we all have different personalities, circumstances
and needs.
So let me start this section by saying that along with the customer
supportive email and letters, we also receive some letters which are
less attractive, but we like to address those on a step by step
personal basis with the specific customer.
Having said this, however, these are some of the more prominent
comments we receive, on a regular basis, about our MIA products and
services and we thought some of you would like read.
I appreciate all letters sent to us. Myself and Sylvia read each one
of them with a good deal of thought.
It is challenging to put every single letter we receive, from
customers, all over the world, in a single page of testimonials, so I
have selected ones that I though would be valuable to customers who
may have similar products and maybe wondering about retrofitting with
a specific MIA upgrade.
Some of these letters, we receive, contain photos and we have also
included them, to provide a different perspective than from us the
manufacturer. I started to place dates to the letters, as we receive
them, but some of the older ones are not dated.
As always, Sylvia and I are happy to assist with any questions.
Thanks again for allowing us the privilege to share with you a small
part of the Hobby.
Mario
04-01-2011
Hello Mario,
Firstly, I'd just like to say that, although I'm relatively
new to RC Helicopters, I really like your style. You
obviously have your finger on the pulse of what's needed and
wanted, and your designs seem to be not only sturdy,
practical, and stylish, they also are very cleverly and
thoughtfully engineered.
The reason I'm writing to you, is that I'm planning on
getting a Blade 120 SR next month, and while browsing the
internet looking for info and videos on it, I ran across the
video you made of your "Killer Mosquito" body kit. I thought
it was the coolest thing I'd ever seen, and I instantly
decided that I HAD to have one.
Unfortunately... it isn't on your website. Of course, I have
no idea when that video was originally made, so for all I
know, you had offered it for sale at some point in the past,
and then discontinued it.
So... is it a body style that is at all available? Is it
possible to have one custom-made?
Any info you can provide to me will be greatly appreciated.
Thanks very much for your time... and keep up the terrific
work!
Terry F.
---------------------------------------
Hello Terry,
Unfortunately I got caught
into other products and its been difficult to find the
time to realize that particular product for the Blade
120SR. The other is not many people have been as
supportive about that particular product, as you and a few
others, but I believe it is because the video doesn't do
the actual product justice. But as you have discovered,
myself including, also finds that particular design
interesting and reason why I made that video. Basically
the canopy has been available for some time now, via our
site for the Hirobo Quark SRB helicopter, I called it the
Retro look and we have sold many of those already along
with the same MIA TUFF LG, I am showing on the Blade 120
SR Killer Mosquito video, also done for the SRB. So we can
say it was revamped for the Blade 120SR, being that both
helicopters share similar size. But I added a full
fuselage look with a small twist on the rear section. You
are about the 3rd person that has come to me asking for
this particular design, and it is good enough for me, to
pursue it into offering a kit very soon. I also have
another project which people have been asking me about and
that is our MIA MPG RC Ultralight Autogyro which is also
on my to do's very soon. Either way these products are
happening and hopefully I can swing both in this month or
early May.
Thank you the
MD500 arrived on Saturday ,it took quite a bit of doing to
make it fit the nine eagles solo, had to trim fuse and
wind screen to give room for servo linkages and rotor
blades, also I had to glue a bridge in the a frame to be
able to fasten the rear of the main frame, had to sacrifice
my stock LG to obtain a plug in for my stock Li-Pols, I just
have to find some counter plugs for the Li-Pols you
sent me so I can make a charging port and a connecting
point all in all got it together it flies well. Have a
look at the pictures.
Best
regards
Piet R.
12-23-2009
Silvia and Mario,
USPS finally
got my MIA MCX and 4B3 upgrades to me today. To put
it mildly, I was very happy with your products. I
assembled the MCX upgrade and have been flying it this
afternoon (it assembled easily, looks fantastic and is
definitely more nimble). Tomorrow it's off to the
hangar at work to drive the mechanics nuts. I've
added all the Micro Heli metal upgrades too.
Attached is a picture of the finished product.
Thanks a million for working with me...even when the USPS
wasn't making easy.
Kind Regards,
Chris G.
12-08-2009
Hi Sylvia, I received the item today. Thank you very much
for your excellent service!
I've always enjoyed reading about MIA-products at
rcgroups.com. Now I get the chance to see one by my self.
It's simply elegant and beautiful.
Best regards
Hang Yin
12-08-2009
Hi Sylvia, I received the item today. Thank you very much
for your excellent service!
I've always enjoyed reading about MIA-products at
rcgroups.com. Now I get the chance to see one by my self.
It's simply elegant and beautiful.
Best regards
Hang Yin
07-24-2009
Hi Mario –
Received the
stronger Struts for the Quark today, makes a very big
difference very solid now!
Thanks very
much for sending them!!
Regards -
Keith
5-27-2009
To: Mario
I apologize if
my email rushed you. That was not the intent.
Thank you for all you have done and are doing for the hobby.
I am one of the people who follows on rcgroups but does not
post. I have nothing worthy to present and have been able
through research to find the answers to my questions without
doing so.
You take a lot of time to formulate very direct and
informative answers; hence my previous order and this one.
Thank you
Charles S.
02-14-2009
thank you i love my
mia stuff keep up good work butt could ship faster thank
you lance
01-08-2009
I wanted to let you know that
I just bought your MIA Flybar Stability Tuning Kit Preset
Deluxe, for my Walkera 4#3b. I installed it, and could not
believe the difference in flight control. Before I could
not keep my 4#3b in one spot with out losing control, you
now have a customer for life. You have made my helicopter
fun to fly, and less frustrating.
Jeff P.
11-14-2008
Mario,
I just received the Phantom kit for the MCX. I've had
the MCX about a week or so. It's been a great little
heli to mess around with inside and, being that I travel a
lot, it will probably get the hotel tour as well.
The kit is extremely nice. I can't compliment you
enough on it. The parts are top quality, the fit was
great (other than just a touch of trimming around the swash
plate and control rods on the canopy...all of 2 minutes
worth of trimming). I'm amazed how well the little
chopper flies. Much more precise control. I
actually feel like i'm actually flying the thing and not
just trying to dodge walls and obstacles. And the
looks is amazing....it looks really mean now.
Thanks for a great product at a really fair price.
Please keep it up.
Chris S.
11-13-2008
Greetings,
I recently received my order of Mia parts for my 4#3B and
5G6-1. I have purchased many items previously, but this is
my first order directly from you.
I must say your upgrades are very innovative and have all
worked as advertised. I am looking forward to the new MCX
Hughes body, to try on my 5G6-1 and Walkera Lama2’s.
I was surprised to receive the G10 skids in the 4#3B
package, as I was expecting the tubular version. I think I
will need to re-drill the mounting holes on the “C” strut,
in order to maintain the angle to the G10 skid, once it is
screwed to the 4#3B frame. I currently use the older tubular
design on my 4#3B’s, which are fantastic and unbreakable. (I
also use your red custom flybar weights and canopy) . I hope
the option to purchase the original all-tubular version is
still possible for the 4#3 skids ???
I will upgrade my 5G6-1’s with your new LG/sideframes
tonight….the angled “C” frames and G10 skids will look
great, and should install easily, since I’m not trying to
work out the angles, and will press-fit into your G-10
side-frames.
Keep up the great work! My Trex 450’s and Gaui 200’s are
getting dusty, as I have rediscovered indoor flying, thanks
to your upgrades.
Ted
Theodore J. S.MD MPH FCAP
Chief, Pathology & Laboratory Medicine (113)
(BPVAHCS)
10-27-2008
Hi Mario
Thanks for getting back to me don’t worry about the pinion
now a friend made a little sleeve for it and it fits fine
now. Thanks for the advice on the tail motor I have actually
tried the twin motor setup and it seems to work fine but I
will give the more powerful motor a try sometime. The 52
Flies great now such an improvement thanks for a great
upgrade. A CNC head conversion would be the icing on the
cake now I think any plans for one? I will be your first
customer J
Jane
Blade
MCX Upgrades
Mario,
I just received the Phantom kit for the MCX. I've had
the MCX about a week or so. It's been a great little
heli to mess around with inside and, being that I travel a
lot, it will probably get the hotel tour as well.
The kit is extremely nice. I can't compliment you
enough on it. The parts are top quality, the fit was
great (other than just a touch of trimming around the swash
plate and control rods on the canopy...all of 2 minutes
worth of trimming). I'm amazed how well the little
chopper flies. Much more precise control. I
actually feel like I'm actually flying the thing and not
just trying to dodge walls and obstacles. And the
looks is amazing....it looks really mean now.
Thanks for a great product at a really fair price.
Please keep it up.
CS
Hi there, well
I successfully removed the factory pieces without breaking
anything and I discovered that the fiberglass part snaps in
and is a very tight fit, no glue needed there at all. Which
is nice in case you want to replace it later on.
Anyway, it was a piece of cake and the helicopter does look
ton's better. It sits lower and wider, and no longer look's
like everybody else's toy. Great product, thank you! MC
MIA
Upgrades
Little play on
a phrase
I just wanted to put in a little plug for Mario at MIA. I
installed his flybars and a shaft collar standoff kit this
evening and I gotta tell ya I dam near have a hands free
hover for 15 seconds on a 4#3b. Those bars are incredible.
They are about 3/4 of an inch longer and weighted. The stand
off collar eliminates any slop in the swash without any
binding pressure on the plate.
Also that dinky little screw driver for the blade screws is
worth it's weight in gold. I have a really good set of WIHA
drivers made in W.Germany and Mario's screw driver is as
good a quality, but better fit for those annoying little
Philips blade screws.
I'm ordering more performance stuff from MIA. Great Stuff!!
Helinut2
Walkera 4#3 Upgrades
Hi, I bought
one of your upgrade kits for the Walkera 43b. First of all I
would like to congratulate you for the excellent and amazing
work you're doing. I wish more people were as committed and
perfectionist as you are.
MT
Walkera 4#3 Upgrades
Dear Sylvia,
...the training set with the springy legs for the 4#3 is the
best, and a very elegant solution. I would have saved 100's of dollars on ruined
sub-minis if I had seen them earlier.
sincerely,
SA
Walkera 52#
Upgrades
Hi Mario
The 52 Flies great now such
an improvement thanks for a great upgrade. A CNC head
conversion would be the icing on the cake now I think any
plans for one? I will be your first customer :)
JC
Walkera 4#3
and 5G6 Upgrades
Greetings,
I recently received my order
of Mia parts for my 4#3B and 5G6-1. I have purchased
many items previously, but this is my first order directly
from you.
I must say your upgrades are
very innovative and have all worked as advertised. I
am looking forward to the new MCX Hughes body, to try on my
5G6-1 and Walkera Lama2’s.
I currently use the older
tubular design on my 4#3B’s, which are fantastic and
unbreakable.
I also use your red custom
flybar weights and canopy.
Keep up the great work! My
Trex 450’s and Gaui 200’s are getting dusty, as I have
rediscovered indoor flying, thanks to your upgrades.
TJS
MIA Upgrades
in General
Hello Mario,
I have to
admit the job you have done with all this upgrades is
fantastic.
Al
I am on a
business trip and got to my hotel and read my messages.
Mario was on the ball. He shipped my replacement
without asking for the old one back. He even sent me the
tracking number. And PM me too.
Thanks Mario. Q-
Brotherhood of the Quark
MIA Upgrades
in General
Mario,
Thank you the parts arrived. I am still waiting for my 4#3B
to be returned to me. I assembled the frame tonight. Very
nice. Worth the wait. Sorry for getting a little antsy, you
just never know these days if you are going to receive
things we order on the internet. I will be a return
customer. Again very good work thanks.
I just wanted to put in a little plug for Mario at MIA. I
installed his flybars and a shaft collar standoff kit this
evening and I gotta tell ya I dam near have a hands free
hover for 15 seconds on a 4#3b. Those bars are incredible.
They are about 3/4 of an inch longer and weighted. The stand
off collar eliminates any slop in the swash without any
binding pressure on the plate.
